CV 66 Privacy Policy

1. Introduction

CV 66 operates the online gaming platform available at cv-66.live. This Privacy Policy explains how CV 66 collects, uses, stores, and protects the personal data of players and visitors to the platform. It applies to all services offered by CV 66, including account registration, live casino games, payment processing, customer support, and any other features available on the platform.

By registering an account at CV 66 or using the platform in any way, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with how CV 66 handles personal data as described here, you should not use the platform.

CV 66 takes its data protection responsibilities seriously. We understand that players in Bangladesh trust us with sensitive personal and financial information, and we treat that trust as a core obligation — not an afterthought. This policy is written in plain language so you can understand exactly what happens to your data when you use CV 66.

2. Data We Collect

CV 66 collects personal data in several ways — directly from you when you register or use the platform, automatically through your device and browser, and occasionally from third-party verification providers. Below is a summary of the categories of data we collect.

CV 66 does not collect special category data such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where it is directly relevant to a responsible gaming assessment and you have provided it voluntarily.

3. How We Use Your Data

CV 66 uses the personal data we collect for the following purposes:

• Account Management: To create, maintain, and secure your CV 66 player account, including verifying your identity and age during registration and at any subsequent point.
• Payment Processing: To process deposits and withdrawals via bKash, Nagad, Rocket, and other supported payment methods. Financial data is shared with payment processors only to the extent necessary to complete transactions.
• Platform Operation: To deliver the games, features, and services available on CV 66, including live dealer games, slots, and sports betting products.
• Fraud Prevention and Security: To detect, investigate, and prevent fraudulent activity, money laundering, and other illegal conduct on the CV 66 platform. This includes monitoring betting patterns and transaction behaviour.
• Responsible Gaming: To monitor player behaviour for signs of problem gambling and to apply responsible gaming tools such as deposit limits and self-exclusion where appropriate.
• Legal Compliance: To comply with applicable laws and regulations, including anti-money laundering (AML) requirements and age verification obligations.
• Customer Support: To respond to your queries, complaints, and requests through our support channels.
• Platform Improvement: To analyse how players use CV 66 and to improve the platform's features, performance, and user experience over time.
• Marketing Communications: To send you promotional offers, bonus notifications, and platform updates — but only if you have opted in to receive such communications. You can opt out at any time.

4. Legal Basis for Processing

CV 66 processes your personal data on the following legal grounds:

• Contractual Necessity: Processing your identity, contact, and financial data is necessary to fulfil our contract with you — i.e., to operate your CV 66 account and provide the services you have signed up for.
• Legal Obligation: Certain processing activities — particularly identity verification, age checks, and transaction monitoring — are required by law. CV 66 must comply with these obligations regardless of your preferences.
• Legitimate Interests: CV 66 processes technical and gaming data to protect the security of the platform, prevent fraud, and improve the service. We have assessed that these legitimate interests do not override your privacy rights.
• Consent: Where we send marketing communications or use non-essential cookies, we do so only with your explicit consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out before withdrawal.

5. Sharing Your Data

CV 66 does not sell your personal data. We share data with third parties only in the following limited circumstances:

5.1 Payment Processors

To process deposits and withdrawals, CV 66 shares necessary financial data with payment service providers including bKash, Nagad, and Rocket. These providers receive only the data required to complete the transaction and are contractually bound to handle it securely.

5.2 Identity Verification Providers

CV 66 uses third-party KYC (Know Your Customer) providers to verify player identities and ages. These providers may receive copies of your identity documents and personal details for verification purposes. They are not permitted to use this data for any other purpose.

5.3 Regulatory and Legal Authorities

CV 66 may be required to disclose personal data to regulatory bodies, law enforcement agencies, or courts where required by applicable law. We will only disclose the minimum data necessary to comply with such requirements and will notify you where legally permitted to do so.

5.4 Platform Service Providers

CV 66 uses third-party technology providers for services such as cloud hosting, analytics, and customer support software. These providers act as data processors on our behalf and are contractually required to process data only in accordance with our instructions and this Privacy Policy.

6. Cookies & Tracking Technologies

CV 66 uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the site is used. When you first visit CV 66, you will be presented with a cookie consent notice. You can manage your cookie preferences at any time through your browser settings.

6.1 Types of Cookies We Use

• Essential Cookies: Required for the platform to function. These include session cookies that keep you logged in to your CV 66 account. These cannot be disabled without affecting platform functionality.
• Analytics Cookies: Help CV 66 understand how players navigate the platform so we can improve the experience. Data collected is aggregated and anonymised where possible.
• Preference Cookies: Remember your settings and preferences, such as language and display options, so you do not have to re-enter them each visit.
• Security Cookies: Used to detect and prevent fraudulent activity, including identifying unusual login patterns or suspicious betting behaviour.

CV 66 does not use third-party advertising cookies or share cookie data with ad networks. You will not see CV 66 ads following you around the internet based on your activity on our platform.

7. Data Retention

CV 66 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. The following retention periods apply:

• Account Data: Retained for the duration of your CV 66 account and for a period of 5 years after account closure, in line with standard financial record-keeping requirements.
• Transaction Records: Retained for a minimum of 5 years from the date of the transaction to comply with anti-money laundering regulations.
• Identity Verification Documents: Retained for 5 years after account closure or the completion of the verification process, whichever is later.
• Support Communications: Retained for 2 years from the date of the last interaction, unless the communication relates to an ongoing dispute or legal matter.
• Technical and Analytics Data: Retained in aggregated or anonymised form indefinitely for platform improvement purposes. Identifiable technical data is deleted after 12 months.

When data is no longer required, CV 66 deletes or anonymises it securely. If you request deletion of your data before the end of the applicable retention period, we will explain which data we are legally required to retain and for how long.

8. Security Measures

CV 66 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction, or alteration. These include:

• TLS encryption for all data transmitted between your device and CV 66 servers.
• Encryption of sensitive data stored on CV 66 systems, including identity documents and financial records.
• Access controls ensuring that only authorised CV 66 staff can access personal data, and only to the extent required for their role.
• Regular security audits and penetration testing of the CV 66 platform.
• Two-factor authentication options for player accounts to reduce the risk of unauthorised access.
• Monitoring systems that detect and alert on unusual access patterns or potential data breaches.

In the event of a data breach that is likely to result in a risk to your rights and freedoms, CV 66 will notify affected players without undue delay and will take immediate steps to contain and remediate the breach.

9. Your Privacy Rights

As a CV 66 player, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected] with your account details and a description of your request.

CV 66 will respond to all privacy rights requests within 30 days. In complex cases we may extend this by a further 30 days, in which case we will notify you of the extension and the reason for it.

10. Minors

CV 66 is strictly an 18+ platform. We do not knowingly collect personal data from anyone under the age of 18. If you are under 18, you must not register an account or use the CV 66 platform in any way.

If CV 66 becomes aware that personal data has been collected from a person under 18, we will delete that data immediately and close the associated account. If you believe a minor has registered at CV 66, please contact us at [email protected] so we can investigate and act promptly.

11. Changes to This Policy

CV 66 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When we make material changes, we will notify registered players via email or an in-platform notification before the changes take effect.

The date of the most recent update is displayed at the top of this page. We encourage you to review this Privacy Policy periodically. Continued use of CV 66 after an update constitutes your acknowledgement of the revised policy.

12. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or how CV 66 handles your personal data, please get in touch with our data protection team:

• Email: [email protected]
• Subject Line: Privacy Request – [Your Registered Email]
• Response Time: Within 48 hours for general queries; within 30 days for formal rights requests
• Support Hours: 24 hours a day, 7 days a week

For account-specific privacy requests, always contact us from the email address registered to your CV 66 account. This helps us verify your identity and process your request without unnecessary delays.